Privacy Policy

Effective Date: 26/12/2025

At DreamLike Chailstone, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when making inquiries, bookings, or contacting us.

• Booking Information: Stay details, preferences, and special requests.

• Technical Information: IP address, browser type, device information, pages visited, and usage data collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:

• Process bookings and reservations

• Respond to inquiries and provide customer support

• Improve our website, services, and guest experience

• Send booking confirmations, updates, or promotional communications (only if opted in)

• Maintain security and prevent fraudulent activity

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and understand visitor behavior. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Service providers assisting in website hosting, booking management, or communication

• Legal authorities if required by law or to protect our rights

All third parties are obligated to keep your information secure and confidential.

5. Data Security

We implement reasonable administrative and technical measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your information

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8. Changes to This Privacy Policy

DreamLike Chailstone reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

DreamLike Chailstone
📧 Email: info@DreamLikeChaiton.com
📞 Phone: 9805237377